When you receive a product that was bought and paid for on our site, and you find it is not as described or is of low quality, you can contact us to resolve these problems. You will then be able to request a full refund and return the item, or keep the item and agree a partial refund with us.

 

You can submit refund requests by sending us an email up to 15 days after your order has been completed.

 

The following situations are not included:

1. An item you claim is not as descrived, but we can prove that it is.

2. Items are as described, but you no longer want them.

I'm a shipping policy. I'm a great place to add more information about your shipping methods, packaging and cost. Providing straightforward information about your shipping policy is a great way to build trust and reassure your customers that they can buy from you with confidence.